Client agreement

All items included in the album will be mounted in an archival-quality album, using only photo-safe adhesives, papers, accents, pens, etc. I understand that only those products labeled by reputable companies as “archival-quality”, “photo-safe”, “acid-free and/or lignin-free” will be used, therefore any resulting damage from defective products is not the liability of ShoeBox Scrapbooking. Unless otherwise specified, photos and memorabilia will be mounted in the album using “photo-safe” and/or “acid-free” adhesives that are considered permanent. While it may be possible to remove photos, it is not recommended, as damage to the photos will likely occur.

Unless otherwise specified, photos and memorabilia may be cut (cropped) or altered during the creative process. Sometimes during the creative process, it is more pleasing for the final layout design if unnecessary backgrounds or objects are eliminated from photos in order to draw focus to the subject of the photograph. Embellishments may also be placed directly on photos.

In the unlikely event that photos and/or memorabilia provided are damaged by unavoidable disaster (including, but not limited to natural disaster, theft, or auto accident) while in their possession, ShoeBox Scrapbooking is only liable for the cost of reprinted photos, if negatives and/or scanned photos are available. I understand that photos or memorabilia that are irreplaceable--no negatives exist or there are no other copies--will not be ShoeBox Scrapbooking's liability or responsibility in any way, nor will I take any recourse. Before sending photos for which no back-ups exist, I understand that ShoeBox Scrapbooking highly recommends making a scanned copy to keep for my records.

ShoeBox Scrapbooking will send the album through a reputable mailing service (i.e. United States Postal Service or Federal Express). ShoeBox Scrapbooking will contact me with a tracking/confirmation number. ShoeBox Scrapbooking will send the album registered and insured for the cost of the project, with proof of delivery required. I understand that ShoeBox Scrapbooking is only responsible for obtaining and paying for shipping insurance, and that the shipping company/agent will be liable in the event that an album is lost or damaged during shipment. I understand that in the event of damaged or lost items, I must deal directly with the company/agent of the company that the items are shipped through. I will not hold ShoeBox Scrapbooking liable, nor take any recourse in the event of lost and/or damaged items.

As my scrapbook pages are being created, I will periodically receive an email with photographs of page layouts. I will then have 24 hours to respond, with my approval or suggestion for any changes. If I do not respond within 24 hours, I understand my approval is assumed and ShoeBox Scrapbooking will continue creating those pages according to the proposed layout design.